CUSTOMER SERVICE QUOTES

"Being on par in terms of price and quality only gets you

into the game. Service wins the game." Tony Alessandra

"There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else." Sam Walton

"The single most important thing to remember about any

enterprise is that there are no results inside its walls. The result of a business is a satisfied customer." Peter Drucker

"Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way?" Jeffrey Gitomer

"Customer complaints are the schoolbooks from

which we learn." Author Unknown

"Here is a simple but powerful rule - always give people

more than what they expect to get." Nelson Boswell

"There's a place in the world for any business that takes care of its customers--after the sale." Harvey MacKay

"One customer, well taken care of, could be more valuable than several thousands worth of advertising." Jim Rohn

"Treat every customer as if they sign your paycheck…because they do." Author Unknown "If we don’t take care of our customers, someone else will." Author Unknown